Category Archives: People

What do I do before 8am? My morning routine…

I know I’m not exactly the first to write about this, but I thought some people might be interested to know what I do when I wake in the morning. The opening of the eyes Pretty much the first thing … Continue reading

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Disrupting the IT Services market: Consultancy 2.0

Some time ago I had dinner with SAP co-CEO Jim Snabe. Jim is a bright and talented individual and one of the topics we got into was the setting of unreasonable boundary conditions as a mechanism to get the best … Continue reading

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The SAP HANA Career Guide – Part 2, SAP HANA Business Consultant

Hopefully you have enjoyed the SAP HANA Career Guide so far, which kicked off with Part 1, Overview. This piece focusses in on the first specialty: the business consultant. The Business Consultant Business consultants analyse the needs of the business … Continue reading

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The SAP HANA Career Guide – Part 1, Overview

SAP HANA is one of the fastest growing software technologies ever. It was released mid-2011 and sold $250m in the first year. In 2012, financial analysts expect $500m+ and it is expected to be a $1bn+ market in 2013. In … Continue reading

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10 tips to getting started in blogging

I was 8 years old, sat in classroom 2GC, petrified. I had writer’s block. The brief was simple: write a piece of creative writing on any topic and I couldn’t do it. The end of class bell sounded and I … Continue reading

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People, Process and Technology – is IT the new HR?

I created People, Process and Technology as the title of this blog because I believe that all three are the cornerstone of business and society and most people have a home base. They return to that home base when pressured … Continue reading

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Are you a back-seat driver in your own life? We’re in Godin’s forever recession – differentiate yourself.

I was reading Vivian Giang’s article “Seth Godin: If You’re An Average Worker, You’re Going Straight To The Bottom“. Now I’m not a big fan of Business Insider, because I think they trivialise matters and are in it for the page … Continue reading

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Do you have ghongai – the art of good timing?

You know that phone call you dread, right? The one that comes from someone that always calls at the worst possible time? It’s not that you don’t want to talk to them – but just they always call when you’re … Continue reading

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Why the services industry is in turmoil, and British Airways are screwed

I was sat on the sofa this morning, trying to think of a truly amazing customer experience that I have had in 2011. And if I’m being honest, I’m not sure I’ve had one. I’ve lots of OK experiences. A … Continue reading

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Why does the tech community hate Enterprise IT?

I have a serious case of writers block, and a more serious case of insomnia. I wrote an blog on Tuesday entitled Why TechCrunch is boring, SAP is not, and the world has gone mad, and it went viral. I … Continue reading

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