Category Archives: Travel

iPad Pro 9.7 – an Enterprise Perspective

I’m now two weeks into owning the iPad Pro 9.7, and for most of those two weeks I’ve used it as my primary device. There were a few comments on my last blog as to why I was trying to … Continue reading

Posted in Apple, Technology, Travel | Tagged , , , | Leave a comment

What do I do before 8am? My morning routine…

I know I’m not exactly the first to write about this, but I thought some people might be interested to know what I do when I wake in the morning. The opening of the eyes Pretty much the first thing … Continue reading

Posted in People, Travel | Tagged | Leave a comment

Did British Airways pay off Kim Kardashian for her stolen luggage?

I promised this blog that I would update on my customer experience with British Airways and I’ve been hassled by a few people for taking my sweet time. Apologies – rightly, or wrongly, I decided to give them a while … Continue reading

Posted in Travel | Tagged , , , , , , , , | 2 Comments

How to travel like a pro – 10 tips for frequent flyers

As a frequent traveller it is easy to be scornful of those that don’t travel so often, so I thought I’d open up my box of secrets. This might help you if you are like me, a frequent traveller for … Continue reading

Posted in Travel | 6 Comments

How British Airways broke this camel’s back

I’m not sure why but the straw has broken the camel’s back. I am currently crammed into a centre economy seat. To the left is a passenger with no concept of personal space and a serious case of halitosis. To … Continue reading

Posted in Travel | Tagged , , , , , | 11 Comments

How traveling by rail has become a disgrace to our nation

I’m sat here in the misery of a First Great Western train carriage. We’re packed into a 35 year old train and I’ve got the armpit from a sweaty teenager in my face. It’s delayed, and everyone is clearly miserable. … Continue reading

Posted in Travel | Tagged , , , , , , | 11 Comments

Why the services industry is in turmoil, and British Airways are screwed

I was sat on the sofa this morning, trying to think of a truly amazing customer experience that I have had in 2011. And if I’m being honest, I’m not sure I’ve had one. I’ve lots of OK experiences. A … Continue reading

Posted in People, Travel | Tagged , | Leave a comment